Enterprise PlatformEvent ManagementPartner Self-ServiceMulti-Event SupportCustom-Built SolutionClient: Finanz Informatik

From Weeks of Spreadsheets to One Streamlined System

Finanz Informatik manages major financial industry events with dozens of exhibition partners. We replaced their manual spreadsheet-and-email workflow with a single platform — giving their team full visibility and their partners complete self-service.

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The Problem

Every year, Finanz Informatik coordinates dozens of exhibition partners for major financial industry events like FI Forum and FI Update. Each partner needs to register, choose a booth, submit documents, get approvals, and stay updated — all on tight deadlines.

Before Partnertool, this entire process ran on spreadsheets and email chains. The team spent weeks on manual coordination. Documents got lost. Deadlines were missed. There was no single source of truth, and scaling to multiple simultaneous events meant multiplying the chaos.

Weeks of Manual Coordination

Every event required weeks of spreadsheet management, email follow-ups, and manual data entry across dozens of partners.

No Single Source of Truth

Partner data, documents, and approval statuses lived in scattered spreadsheets and email threads. Nobody had full visibility.

Scaling Meant More Headcount

Running two simultaneous events doubled the coordination burden. Growing the event program meant hiring more coordinators.

Partners Couldn’t Self-Serve

Every registration update, stand change, or document submission required back-and-forth emails with the organizing team.

0%
Partner Self-Service — zero admin handholding
~0%
Less Coordination Time
0
Simultaneous Events — same team, no extra headcount
0
Lost Documents or Missed Deadlines

What Was at Stake

Running Multiple Events Without Losing Control

FI Forum and FI Update run at different times but with overlapping preparation. Each event has its own partners, stand configurations, deadlines, and documents. The team needed to manage both simultaneously without data mixing between events or doubling their workload.

Keeping Partner Data Secure and Separate

Each partner company should only see their own data — their own stands, documents, and communications. The organizing team needs full oversight. Topic reviewers need access only to their assigned areas. In the financial industry, getting access control wrong is not an option.

Every Document Accounted For, Every Deadline Met

With 8 types of documents flowing between dozens of partners and the organizing team — from contracts to logos to presentations — nothing could fall through the cracks. Every submission needed clear status tracking, assigned reviewers, and deadline enforcement.

How We Solved It

Each solution directly eliminates a pain point from the old workflow

One Dashboard for All Partners

  • Full partner lifecycle in one place
  • Search, filter, and tag across events
  • Import/export for quick onboarding
  • No more scattered spreadsheets

Partners Help Themselves

  • Self-service portal for every partner
  • Register, update info, upload docs
  • Choose booth options independently
  • Zero back-and-forth emails

Communicate at Scale, Personally

  • Rich email templates with placeholders
  • Mass-send to filtered partner groups
  • Full audit trail of every message
  • No more one-by-one email follow-ups

Every Document Tracked to Completion

  • 4-stage approval pipeline
  • Automatic deadline tracking
  • Two-way document exchange
  • Nothing falls through the cracks

Feature Spotlight

Real-Time Event Overview

At a glance, see exactly where every partner stands — participation rates, booth selections, catering, staffing, and ticket counts. No more checking three spreadsheets to answer a simple question.

Live dataExportable reportsFull visibility

Approval Pipeline That Runs Itself

Documents move through a clear 4-stage process — from submission to final approval. Reviewers get assigned automatically, status updates trigger emails, and the team always knows what still needs attention.

Automated flowReviewer routingStatus alerts

Booth Selection Made Simple

Partners browse available stand options, pick their configuration, and submit a binding application — all self-service. The organizing team sees every selection in real time without manual data entry.

Self-serviceReal-time updatesBinding applications

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See It in Action

How the team and partners interact with the platform day to day

Before & After

What changed once the platform went live

Coordination Time

Weeks of spreadsheets and email chains

Hours — one centralized platform

Partner Independence

Every update required emails to the team

100% self-service for all partners

Document Tracking

Manual tracking across emails and folders

Automated 4-stage approval pipeline

Scaling Events

Second event doubled the workload

2 events, same team, zero extra overhead

Our Approach

From understanding the problem to running live events

Step 1 · Month 1–2

Understood the Workflow

Mapped the full event coordination workflow with the FI team. Identified pain points and designed the solution.

Step 2 · Month 3–8

Built the Solution

Built the full platform: admin dashboard, partner portal, document workflows, email engine, and booth configuration.

Step 3 · Month 9+

Launched for Live Events

Launched for FI Forum and FI Update. Partners self-onboarded, documents auto-routed, team managed both events without extra staff.

Sonicode delivered a platform that fundamentally changed how we manage exhibition partners. What used to take weeks of spreadsheet coordination and email chains now runs through a single system — with full visibility for our team and self-service for partners. The quality of execution exceeded our expectations.
Nick Walter
Nick Walter
Chief Procurement Officer (CPO), Finanz Informatik

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